Mode Print Solutions Continues Celebrating Over 20 Years in Business with its First Sales Awards Dinner

mode sales award

London and Hertfordshire based firm, Mode Print Solutions hosted its first Sales Awards Dinner on Friday 29th January.

The family company, which celebrated 20 years in business last year, hosted the event at Tewinbury Farm, Hertfordshire, with longstanding staff members and suppliers along with a prestigious guest speaker, ex-premiership football legend and Sky football pundit, Matthew Le Tissier.

Established in 1995, the Print solutions company that employs people in Hertfordshire and London always recognised the need to develop and invest in people in order to create a formidable, loyal sales team. Rob Clarke Mode’s Chief Executive commented “The Mode Academy is focused on developing and nurturing real talent and this is at the heart of our business. Our business has always been different, developing and investing in the right people, which is key to our success.”

Among the accolades on the evening, were Mode Top Sales Executive, Top new Business Sales Executive and Mode Academy Graduate awards. Rob continues “The awards dinner celebrates our success and our continuing growth. Mode truly stands out from others in the industry by concentrating on personal and team development. Our high quality sales process allows individuals to reach the potential to transcend from a trainee, to managing their own sales team.”

Whilst the event celebrates the company’s rapid development of the sales force, Rob continues: “Mode focuses on the whole customer experience. Tonight we celebrate our high calibre of people in our sales team; however, our clients can be assured that Mode equally focuses on their needs throughout the duration of their partnership with us. All clients can expect an unrivalled service from us, and our continuing commitment to ensure they receive the very best service.”

Mode is always described as a progressive business by the senior management team but one that is not only underpinned by the nurturing of young talent, but also celebrates longevity with several key members of staff having been in the business for the 20 years, and Daniel Breeze received an award dedicated to that on this prestigious night.

Rob concludes, “It’s all about people, whether it’s about the welfare of our staff or our commitment to our customers. We ensure our team has the right tools to assist our clients to the highest level, and that continues to be the bedrock of our success.”




Influencing Change: Moving to the Cloud

mode company award

Cloud Analyst, David Linthicum, said that ‘technology issues don’t typically stop cloud implementations. More often than not, it’s the people’. As with any new technology, there is often internal resistance to change – what if it doesn’t work out? Do we know the weaknesses and how to deal with them? How will an office cope without paper copies of contracts or the physical processes that businesses have used for decades?

Creating change within your organisation means that you need to communicate the benefits to every stakeholder and involve decision-makers early on.

Benefits of Cloud Printing

In 2011, IBM executive Mark Dean was already referring to the ‘post-PC era’ – a time when people rely more on mobile devices than PCs and expect processes to work from these devices as well. One of the major benefits of cloud printing is that it works from mobiles and doesn’t require users to be on a PC or connect to a print driver.

Sales teams typically work out of the office more than in it, so being able to print contracts and agreements remotely without having to set up a PC saves time, money, and desk space within the office (a key benefit in London, where space is always at a premium).

Cloud printing also saves time for the IT department, as software upgrades are automatic and in real time, so the system is always running on the latest version of the software without additional employee input. There is also no need to buy and install a local server, which makes cloud printing much less costly than its traditional counterpart.

When presenting cloud printing as a solution, it’s important to mention:

  • Cost savings on technology infrastructure – it’s easy to maintain a cloud printing system with minimal upfront spending and costs are based on demand.
  • Space savings – removing the need for hotdesk areas can mean that offices are more efficiently used or the business can work in smaller premises.
  • Better accessibility – employees have access to the printers and systems at anytime, anywhere, making it easier to work remotely or out of hours.
  • Less personnel training is required – so businesses don’t waste money on repetitive, lengthy training processes whenever printers are updated.
  • Cheaper, up to date licensing software – the system can grow without the need to buy additional, expensive licensing.
  • Disaster recovery – cloud-based systems also have the option for cloud storage, which makes disaster recovery options affordable even for small businesses.
  • Flexibility – cloud printing set ups are easy to change, grow, and reduce, depending on the business’ requirements.

If you need further guidance and support in presenting cloud printing as an option to your business, please speak to us. Our experienced sales team will offer information based on the industry and their own experience to help you make these vital changes within your business.

The Evolution of Security Printing

'printing industry' in blue letters

With few exceptions, printers built since 2002 contain hard drives, much like your personal and business computers.  These hard drives contain every document you have ever scanned, copied or emailed. This article discusses the progression of security printing and what your company can do to protect itself in a world of increasing data breaches.

An Investigation on Secure Printing

In 2010, a landmark expose in the United States was presented by CBS News entitled Digital Photocopiers Loaded With Secrets.  In it, the feature described the average business printer as ‘a digital time-bomb packed with highly personal or sensitive data.’

A news team went to one of 25 warehouses in the country to test their ability to access personal and ‘restricted’ information from the hard drives of printers.  Some information were used to pick from a selection of about 6,000 printers, including the amount of pages printed and the price of the printer.  Four printers were chosen and approximately $300 was paid for each.

In 30 minutes the hard drives were taken from the printers and a free forensic software program scanned tens of thousands of documents in under 12 hours.

Documents found included:

  • Domestic violence complaints and a list of wanted sex offenders from a Buffalo, NY Police Sex Crimes Division
  • Targets in a drugs raid from the Buffalo Police Narcotics Unit
  • 95 pages of pay stubs complete with names, addresses, social security numbers and $40,000 in photocopied checks from a New York Construction company.
  • 300 pages of medical records from a New York Insurance Company that included blood test results, cancer diagnoses, and drug prescriptions.

This article is consistently quoted in the security printing industry because the results were so substantial.  The report alludes to a breach in national as well as personal security when it mentions that 2 shipping containers were being loaded with used copiers from that same warehouse and headed to Argentina and Singapore.

Hacks on UK Businesses Fall Slightly, yet Grow in Expense

Fast forward to a 2015 article in Print Week entitled ‘Sloppy Security is Making Printing Companies Targets for Cyber Criminals’.  Initially, the news in good.  The Information Security Breaches Survey 2014, authorised by the Department for Business, Innovation and Skills indicated that the number of large leaks in organisations in the UK decreased from 86% in 2013 to 81% in 2014.  A five percent reduction is certainly good, but it leaves a lot of room for improvement.

Furthermore, data leaks are growing in expense, as quoted by Print Week author Simon Creasey, who states, ‘…while the number of attacks might be decreasing, on the flipside, the average cost of breaches increased significantly for the third year running. For small organisations the worst breaches cost between £65,000-£115,000 on average and for large organisations in the region of £600,000-£1.15m – any company, large or small, found guilty of contravening the Data Protection Act 1998 could be fined a flat rate of £500,000’.

The repercussions of security breaches are expensive and can damage the reputation of businesses.  Colin Tankard, managing director at the secure  data management company Digital Pathways states, ‘If you lose someone’s data they’re not going to use you anymore and word will get around, so you could end up going out of business’.

What to Do To Prevent Security Breaches

The effects of data leakage are substantial and potentially fatal for businesses.  However, the solution is rather simple.  Quocirca research indicates that a security assessment significantly reduces your chance for data loss.  The next step includes implementing managed print solutions for your business.

Modern printers for business are offering options such as removeable hard drives, anti virus software, and secure release printing which restricts access to anyone but the user by requiring a passcode, or access card.  There are image overwrite options, embedded faxes and auditing services that can tell you how much different departments or individuals are printing and what information is being printed.

The money invested in these solutions can be made back in the reduction of print spending, often eaten up by unclaimed print documents.  Overall these measures are not only crucial for business security, they are a responsible, cost effective, green printing solution that benefits everyone.

Trends: Print Management in London & Beyond

'trends' in wooden letters against wall

Louella Fernandes, an internationally respected analyst on the evolution of business printing, discusses in a recent Quocirca article the future opportunities for the print industry and what vendors are doing to survive in a changing field.

A Shifting Technological Landscape

Print management in London and throughout the world is changing. It needs to change to improve financial performance in the face of hardware commoditisation, lower margins, an increase in competition, and more demanding customers.

How Print Management Companies Are Adapting

Lexmark and Xerox are expanding their software presence through a series of software aquisitions undertaken since 2010.  All vendors are looking to discover the new markets- exploring the IoT (Internet of Things), in which everyday items can send and receive data, big data, mobile and cloud based services.

Printers For Business: Existing Opportunities

Fernandes warns that digital disruption may come from a new type of competition, one that is outside of the print industry.  This presents both a challenge and an opportunity.

Trends in the print population include a drive for services more than for products.  Clients are searching for greater flexibility.  For example, MPS (Managed Print Services) are expanding.  The SMS (Server Message Block) market has the potential to do the same, with demands for more printers offering ways to share access. Cloud delivery, mobility and security all have the potential for deeper innovation that could sway customer interest.

Smart MFPS (Multi Function Printers) are becoming more sophisticated platforms.  Workflow capabilities will likely require an innovative and efficient balance of services, software and hardware.

The IoT can be exploited by vendors utilising data from actual customer usage of services and products.  Vendors can  then begin to offer services and supplies proactively, giving them a head start on design and the innovation needed to corner the market.

Print Services: The Need to Expand Outside of the Industry

Finally, Fernandes suggests that print services expand outside their industry.  Print is already taking on new value, despite an expanding digital landscape.  Net-a-Porter and Airbnb (among others) have expanded into print recently; independent publishers have experienced a ten-year high. Perhaps this is because people trust paper- they find it reassuring in a sea of online material. Plus, research shows that readers retain more from reading print materials then from reading digital materials.

New products, channels, forms of engagement, partners, and employees should be sought out by the print industry in order to gain an edge.  By integrating the paper and digital worlds, vendors can capitalise on a changing industry with unique workflow solutions and services.

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