Mode’s Excellent Service Team Do It Again with Astounding Response Time!

Mode service times

So many great things have happened in the past year. As a growing vibrant company we always strive to retain, and develop new talent and continue to develop ways to further excel with our high levels of service for our clients.

We always monitor our Service Engineer’s speed of response in order to assure our clients that we continue to offer the high level of service that Mode has become renowned for. Our preventative maintenance provides absolute peace of mind to our clients and allows them to worry about the running of their business rather than the solutions they need.

Personalised, attentive, preventative service has always been of paramount importance to Mode and as a result our clients tend to never need us. However, our engineers are postcode based to ensure that our response times are the best within the industry! Our client support team are on hand to help our clients with any needs they have and manage our engineers to ensure that we rapidly respond should the need arise.

We are so proud of these service response figures that each quarter we celebrate this on our website to allow our clients to see what they can expect from us compared to others in the industry.

Recently we reviewed our yearly response times for 2016. We are so proud to say that for 2016, our Service Engineers responded on average within 99 minutes!!

Congratulations to our fabulous Service Team, we are proud of you.

Printing Resolutions That Save You Time and Money

save money printing

Most people enter a new year looking to make improvements, whether they want to lose weight, save money, or spend more time with friends – why should your business be any different? Like most businesses, you can probably improve efficiency in your office or save money by making a few small changes – you can even save the environment in the process!

Save Money on Your Printing

Every business has to be concerned about the bottom line – improving office efficiency typically reduces unnecessary waste and costs. There are a number of ways that you can reduce your printing costs and ensure that you have a more affluent 2017:

  • Use a print management solution: print management allows you to set processes that reduce your wastage – you can set up your system so that print jobs are only released when someone is there to pick them up, for example, which means that you do not waste money on unnecessary printing.
  • Update your defaults: set all of your printing defaults to mono and double sided to avoid wasting toner and paper.
  • Review your print set up to see whether you could rearrange your printers or lease agreement to reduce your monthly costs.

Stop Wasting Time on Your Printer

If your team are spending a lot of time manually scanning, collating, saving into the appropriate folder, or even sorting print jobs out, you need to assess your equipment and print management. Modern printers have a huge range of options that allow you to scan directly into the appropriate folder, scan into an email attachment, and even fold or staple brochures if you print your marketing in-house.

Be a Little Greener in 2017

Every saving – whether in paper, toner, or electricity – helps to reduce your environmental impact. By saving money, you can also save the environment.

© MODE 2018
Site Map | Privacy Policy | Cookies |Design: Innermedia