Mode Print Solutions hosted another celebration of its Sales Team on 12th January 2018.
The London and Hertfordshire based firm, now in its 23rd year of success hosted the event at Tewinbury Farm, Hertfordshire, with all employees. The theme of the company’s prestigious event was fancy dress in either movies or 80’s and they were joined by a “Dame Edna Everage” look-a-like who hosted and presented the awards, along with entertainment from a live band and show girls.
Established in 1995, the Print solutions company that employs over 50 people in Hertfordshire and London has always focused on building a people-centric business that trains and develops their employees through their Mode Academy. Rob Clarke, Mode’s Chief Executive has always recognised that this is the key to ensuring a thriving sales team and creating longevity in their client base. Mr Clarke commented “ Mode has continued to grow and thrive based on the vision of nurturing talent, being different from the rest, and ensuring that we always offer the best to all our clients. The right team is key in delivering this vision.”
Among the accolades on the evening, was Mode Top Sales Executive and Top New Business Sales Executive. Mr Clarke continues: “The awards dinner has now become integral in celebrating Mode’s continuing success. We want to celebrate our Sales teams achievements for the previous year and empower our team to continue to go from strength to strength. Our fine-tuned sales process through the Mode Academy, allows our team as individuals to develop their careers to their full potential. The awards evening supports and applauds our ethos as a business.”
“We like to celebrate not only our sales team, but also applaud our continuing drive to ensure that our business is client focused. That includes praising our Client support team and Service Engineers that enable us to deliver that high level of expertise and service that all our clients can expect. Our unrivalled service is evident by our outstanding response times. In 2017 we responded to our clients calls within an average response time of 79 minutes which is truly outstanding compared to the rest of the industry. Mode wants to celebrate all of our success for the previous year and ensure that we are all committed to continuing delivering this high level of expectation.”
Mode is always described as a progressive business by the senior management team but one that nurtures talent and ensuring their staff our content and focused in their roles.
Mr Clarke concludes, “It’s all about people, whether it’s about the welfare of our staff or our commitment to our customers. We ensure our team has the right tools to assist our clients to the highest level, and that continues to be our bedrock of our success.”
Mode is in the process of preparing for the new GDPR law that will be implemented on May 25th, 2018 and supporting our clients through this transition and what it means for all businesses.
Recap: What is GDPR
New law that will replace the Data protection Act
It will require all business dealing with any EU business whether they are in the EU or not to:
All data must be obtained by consent
If requested by the individual, all data will have to be deleted upon request
Companies must detail what personal data they hold, how it is processed
Certain business will have to have a Data Protection officer
Data breaches will have to be reported to Supervisory Authorities within 72 hours of the breach
Failure to comply is potentially a fine of 4% of annual turnover or 20Million euros whichever is greater.
However, it is still apparent that confusion remains with many businesses, about what GDPR will mean to them and the impact on their processes.
IN 2016, Dell conducted research to see how well-prepared SMB’s and large enterprises were for the new law this year. This research was conducted across Europe. It indicated then some interesting findings:
80% of respondents knew few details or nothing about GDPR
97% had no plan
Only 9% of IT and Business professionals were fully prepared for GDPR
70% of respondents had said that they are not or do not know if they are prepared.
90% said their existing processes would not satisfy the new GDPR requirements.
However, Mode recently reviewed some more current research by Collyer Bristow (as featured in SmallBusiness.co.uk in October 2017 ) and discovered that businesses understanding of GDPR has improved but not to the extent that you would expect for a law that will due to be implemented in under 4 months:
57% senior management have little or no direct involvement with data protection
34% of businesses have no plans to perform a data risk assessment in 2017
23% of businesses have no data breach contingency in place
20% of businesses still have not taken steps to prepare for GDPR
So Why is There Still So Much Confusion Over GDPR?
Implementing GDPR is a board-level issue and compliance must be agreed at this level
Businesses need to understand what data they hold, need and what is collected.
Decide what data is processed and whether your business needs to collect or retain the data.
Have processes in place that will allow you to delete data with confidence
Review how the flow of personal data proceeds through your organisation and how its processed, stored, secured and deleted.
Ascertain whether your current security policies are adequate to offer protection against unauthorised access and data loss.
Review any potential breach areas and whether your business has the tools to investigate any compromises.
Adopt an “end-to-end Security” approach, which will allow your business to guarantee a full life cycle of protection of personal data, which will include the creation and storage od data until the time it becomes obsolete.
Follow These Steps:
Prepare: understand the personal data you hold and the potential risks
Protect: Protect personal data from malicious attacks and misuse
Detect: Provide rapid detection, understand the impact of any breach
Respond: Respond efficiently and effectively to be compliant and mitigate any risk.
With the new law coming in under 4 months, it’s essential that companies act now to ensure we are all prepared for GDPR.