Common Printer Problems (and How to Fix Them)

Printers are the unsung heroes of today’s busy office environment and it’s often not until they hit a hurdle that we realise how much we rely on them.

Equipment that’s not performing properly can cause issues in more ways than one; firstly, in terms of the cost of repairs and secondly in terms of precious time.

Here, we’ve collated a selection of the most common problems affecting printers and how to fix them.

Poor quality prints

This is an annoying issue. Your printer works perfectly well, it’s just as fast as it ever was, but the prints are coming out blurred or with odd marks on them. You can’t use badly printed documents in a professional capacity so you need to get to the bottom of this problem…and here’s how to begin.

  • Print several sheets to see if the quality gradually improves; sometimes the issue will remedy itself.
  • Check the print driver in case you have the wrong paper or media selected; this is a surprisingly common issue.
  • Ensure that toner cartridges are fresh and intact.
  • If everything is as it should be but the quality isn’t improving, then it’s time to call in the professionals
Slow printing

This issue can be absolutely infuriating. You’re in a hurry to get something out to a client or to staff and the printer is in snail-mode. What do you do?

  • Check your settings. If you don’t need top quality print, then select draft standard for documents which are only going to be used within the office. If you’re going to be sharing the documents within a formal meeting or similar, then shift back to the higher quality mode.
  • Remember that double-sided printing will always take longer. Yes, it saves paper but if you’re in a hurry, then that may be a false economy.
Paper jams

Paper jams are another irritating issue and if you’re finding that they happen just too often, it might be time to have your printer serviced. But first, check out these trouble-shooting tips.

  • Check the path of the paper to see where the issue is. If your printer isn’t well-lit in its interior, then use a torch. Remove any paper you can see but do it gently so that you don’t tear it and risk tiny pieces of paper causing even more problems.
  • If you can’t see any paper which has jammed within the machine, take out the tray and reposition it.
  • Still not happy? Remove the entire paper stack, ensure it’s square and replace it.
  • Other tips to ensure paper jams don’t happen too often are to double-check the paper is the right paper for the printer and always store your paper supplies in a dry environment.

A great way to ensure your printers remain in good working order is to know that those people with access, understand the correct way in which to use the equipment. The only way to be sure of that is to provide good training and regular updates if software changes are on the cards.

Keep your printers dust free with regular maintenance and always use the right paper, ink and toner.

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