Myths About Managed Print Services

There are lots of misunderstandings where managed print is concerned, particularly regarding the costs involved and the level of complexity it is to instigate. We’re here to explain the realities surrounding those myths and expand your knowledge on the subject. As a result, you’ll be able to consider all of the options available to you and your business, rather than making an uninformed decision.

Myth Number 1: Managed print is too expensive

At Mode Print Solutions, we offer an audit and tailor our services to suit your requirements and your budget. This creates a sustainable solution that means that you’ll never spend more than you need to. What’s more, we will help you optimise your printing so that waste is reduced, therefore saving money in the long run. You can also expect a choice of various, flexible payment options.

Myth Number 2: Managed print is a security risk

If your business holds sensitive data, such as employee or client information, you might be worried about security. However, you can opt for secure printing which will ask you for a personal security code with each use. You can also have various anti-virus systems installed to keep cyber criminals away. By making sure you keep everything updated, meeting the appropriate regulations and following our advice, you shouldn’t have any issues with security.

Myth Number 3: The installation of managed print is disruptive

Implementing managed print isn’t always complicated! Where technology is already installed, the process can be as easy as flicking a switch. This means that your staff can go about their business without being disrupted by the installation of new equipment. Managed print is actually highly versatile and bespoke to suit your needs.

If you have any other doubts about managed print and want to speak to one of our professionals about it, please feel free to get in touch.

Print Still Wins in a Digital World

Following research Two sides conducted recently interviewing 10, 700 consumers over several countries including the UK, the evidence that print and paper in a digital world is still more important is overwhelming.

18-55’s were interviewed during the research with an average of 19% interviewed for each age group up until 55+ where 32% were interviewed, however, 18-54 represented the larger group of participants with an equal share of male and females.

The conclusion of the research indicates that people prefer to read printed rather than digital versions finding them more enjoyable, with a breakdown as follows:

  • Books 72%
  • Magazines 72%
  • Newspapers 55%

Interestingly, only 33% of participants preferred receiving printed bills, with the majority preferring these in digital versions. We must not like to see those bills landing on our doorsteps!

What is evident is the trust placed in print, where the results showed that 65% of consumers gained a greater knowledge and understanding from printed versions and that trust was placed in the printed newspaper than news on social media with 71% of people worrying about fake news on social media.

Reading habits seem to vary with 54% of participants preferring books and 48% preferring magazines in the printed versions. However, all commented on their concerns over their digital health with 52% worried they spend too much time on their devices and 53% concerned that their over use of digital items could damage their health, whilst a third felt they had “digital overload”.

Regarding printed marketing and advertising, 52% prefer to read product catalogues and 45% responded to liking to receive personally addressed advertising and leaflets through the post whilst 46% paid attention to them and acting on seeing an advert in print. Surprisingly 68% of respondents don’t pay attention to on line adverts with 57% trying to avoid on line ads.

Interestingly, 71% of people interviewed showed concern over their privacy in holding personal information electronically with 73% believing that having hard copies kept in a safe place in their home was more secure.

So, it appears that contrary to the hype that print is over, it is very much integral to our lives and here to stay.

The Print Industry: Our Jargon Buster

This jargon buster and glossary of words contains the definitions of some of the terms commonly used in the Print industry. So if you don’t know your Saddle Stitch from Embossing, or what CMYK and GSM are, then this is the place for you.


Art Paper
This paper is available in both gloss and matt and has a coating of what is usually china clay. Art paper would typically be used for jobs that require a fine finish, such as a brochure or an annual report.

This term is to describe the digital representation of the customer’s piece of marketing collateral

Backed Up
This refers to the second side of a sheet being printed, with the images usually identically aligned on both sides.

Bank is a lightweight paper used typically in typewriting and correspondence for easy reading.

One of the more common printing terms, bleed refers to the fact that the printed area exceeds the trimmed area. For logistical reasons, it is not possible to print to the very edge of the paper, so to get the effect of this it is necessary to print a larger than necessary area and trim the paper down.

Blind Emboss
A logo, text or design that has been relief stamped into a sheet of paper, onto which no printing ink has been added.

Blind Embossing
In this process of embossing, no ink is used which means no colours are possible. Instead, the design or text is only visible as a raised area on the paper.

This is basic paper which is most commonly used for copying or with laser printers.

Calendered Paper
Paper that has been put through heavy rollers during the manufacturing process in order to achieve a completely smooth finish

Case Binding
Section sewn books bound with hard board covers

The four colours that make up a standard set of inks used on a modern lithographic press. Cyan, Magenta, Yellow & Key (Black)

In line water based surface coating that protects the ink from rubbing and enables quick handling

The process of putting together the multiple elements or sheets of a document in the right order

Mechanically creasing a printed job will make folding the sheets easier

When you fold a piece of paper, the folded item gets thicker and the middle pages start to extend beyond the middle. Without this extension adjustment, the trimmed final book will have common elements on the middle pages appearing closer to the fore edge than on the outside pages.

Cross Over
Type or image that continue from the left hand page of a book or magazine across the spine on to the right hand page

Computer to Plate. This term refers to the practice of transferring an image onto a plate using laser technology

As Emboss but recessed into the substrate

Die Cut
A process to cut, score of perforate a flat printed sheet

Digital Printing
This printing avoids the stage of films and works directly from electronic data making it cost effective and popular for short run jobs. The quality of Digital Printing is not as good as lithography printing but it is continuously improving

Digital Proof
An on screen dummy copy of a publication which is used to check the running order and proofread the publication on screen

Dot Gain
Each dot on the plate carries in which is transferred onto the paper using offset. The percentage that the printed dot is larger than the dot on the plate is called dot gain

Stands for Dot Per Inch which refers to the frequency of dots appearing on the plate

Test of ink colours before going to press

Drilling refers to holes being made in paper for use in a ring binder

This is a plain white mock up without any printing, using the same paper and binding process as your final product. This allows you to get a feel for the finished product without the cost of printing

Dust Jacket
A loose cover to protect the boards on a case bound book

Endorse Folding
This is the term given for folding a sheet of paper twice. Newspapers for example are folded once down the spine, and then once again in half for posting

Printed or plain sheets of paper that attach the inside pages of a book to its cover

To carve, mould or stamp a design onto a surface so it stands out in relief

Films are very rarely used now but are produced by an imagesetter from the artwork and are used to create the printing plate through a photochemical process

What follows the printing process, whether that is creasing, folding, stitching, binding or anything else

Flush Cover
Book or booklet having the cover trimmed to the same size as the text

Foil Block
An off line process to attach foil in a predetermined shape to the printed page

The page number

Fore Edge
The outer edge of a bound publication opposite the spine

Four Colour Process Printing
This is the most common method of producing colour print. The four CMYK colours are translucent, which means the can be overprinted and combined a number of different ways to achieve a wide range of colours. Most magazines and colour books are printed using this process

The Forest Stewardship Council trademark provides international recognition to organisations that support the growth of responsible forest management.

Grain Direction
Direction in which the majority of the fibres in a piece of paper or board are aligned.

This is usually used for high quality or long run printing and is sometimes known as intaglio printing. In this process, the image is etched below the surface of the plate. The web version of the process is termed rotogravure.

GSM is an acronym for Grams per Square Metre. Typically, photocopier paper would be around 80gsm, whilst letterhead paper might be 100gsm and a postcard 250gsm

Half Perf
A perforation line usually running across the page but not to the full width of the page

This is the process used to produce a range of tones such as on a photograph or tinted area and involves dividing the image into a series of dots.

The terms used for imperfections in printing due to debris in the ink or paper

Hybrid Screen
A screening technology made up of two different screen algorithms. This is usually a combination of AM and FM. The technology seeks to combine the advantages of each and allows print to a higher definition

The process of arranging pages correctly on the flat sheet prior to printing so that when folded the pages appear in the correct order.

ISO 12647
The printing standard determines the colour of the CMYK inks and the dot gain allowed on the print sheet.

Kiss Cut
A light die cut that cuts through the first layer but leaves the base substrate uncut

Laid Paper
This paper is uncoated and has a textured pattern of parallel lines, similar to handmade paper. It is often used for business stationery and can be compared to Wove Paper

A sheet of paper containing two pages, one on either side.

the term given to a blank sheet of paper

Make Ready
term referring to the process of preparing a printing press for its run

Matt & Gloss Varnish
Specialist coating process providing high levels of contrast between pre-selected areas of matt and floss on the finished pages

Micro Perf
a very finely cut perforated edge designed to simulate the effect of a guillotine cut edge

A measurement to indicate the thickness of paper as against grammage which is a measurement for weight only

The pressure point in between two rollers

Offset Printing
In this printing process, the paper never comes into contact with the printing plate. Instead, the ink is transferred from the plate to a blanket cylinder which then transfers the ink to the paper

A wooden frame used to transport large volumes of print

A US brand that created a colour matching system that identifies a wide range of colours by number to ensure standard results across the printing industry

Paper Sizes
in Europe, the ISO standard is the common way to define paper sizes. The A series, particularly A4 paper is the most common, everyday paper. The C series defines the size of most envelopes. There is also the B series, as well as RS and SRA which are used by printers. They are slightly larger than the A series and allow for extra grip, trimming and bleed when printing

Perfect Binding
Book binding that holds the paper to the spine using glue. This is the most common method for magazines and paperback books.

Printing both sides of the substrate in the same pass through the printing press

One printing plate normally aluminium but can be plastic, carries the halftone dots for one colour. A printing press capable of printing full colour will usually have at least four printing units with one plate on each unit.

Print Marks
These are marks used by printers to ensure your colours are correct as well as marking where to trim and fold elements

Printing Plate
This plate carries the image that is to be printed onto stock. Printing plates can be made of a variety of materials and are even available in paper for single use printing plates

Pur Binding
Similar to perfect binding but this is more expensive and has superior strength

250 sheets of paper

The alignment of different printing plates, necessary when printing with two or more colours. The target shaped register marks will be visible on an untrimmed sheet and these are used for accurate positioning of the plates.

Raster Image Processor converts a digital file into dots that can be imaged onto a plate

Rollercoat UV Varnish
A varnish which is applied all over the printed surface unlike spot UV which is only applied to specific areas

Run On
When a printer quotes a job, they will usually give a price for a set number of copies and a price for any additional copies after that. These additional copies are the run on.

Saddle Stitch
You may know this as stapling, but printers call the process of assembling a magazine or small booklet with a wire stitch through the fold a Saddle Stitch

Screening is the art of being able to use only three solid tint colours and black as a contrasting colour to simulate a natural looking colour image.

Screen Printing
A process of transferring ink to the printing surface by squeezing it through a fine sheet of fabric that is stretched across a frame

The folded sheet that is folded with others to make a book. Larger pieces of paper will create multiple sections as they are folded

Self Cover
A cover made out of the same paper stock as the text pages.

The digital file which holds the finished artwork is separated using software into the 4 CMYK colours that the press is capable of printing

This refers to a printing fault where wet ink is transferred from one sheet to the back of the next as it leaves the stack, creating a ghost image.

Sheet Fed
A sheet-fed press prints by picking up one sheet of stock at a time and is the most common type of press

Show Through
The degree to which printing is visible through the paper due to low opacity of the paper

Special Colours
These are specifically mixed colours that are outside the CMYK colour range and require specialist inks

Spot Colour
A printing ink specially mixed to give a specific colour, including metallic or fluorescent inks. Customers may have a corporate colour which must be accurately printed and is not suitable for CMYK separation

A type of binding usually using two metal staples

Stock is the printing term that refers to the type of paper or cardboard you are printing on

Thread Sewn
A more expensive form of binding. The sections of a book block are sewn together prior to being bound to give added strength and improved flexibility.

Three Colour Printing
It is possible to use just three of the four CMYK colours; Cyan, Magenta & Yellow

Tip In
An insert attached to a publication by gluing along the binding edge

Two Colour Printing
It is also possible to print using just two colours and this printing is usually used for printing on stationery as it is very cost effective

UV Varnishing
This adds a gloss finish to printed services but in a different way to a regular varnish.

An extra ink that is transparent can be used to protect the wet colour inks sitting on the surface of the paper

Fade to white of illustration or colour in which the tones gradually fade away

A web printing machine has nothing to do with the internet. Instead, it is a machine that can work with paper on the roll, known as the web. The high speed of these presses means they are only economical for high volume or long running jobs such as newspaper

Work & Turn
This is a cost effective way of printing both sides of a sheet without needing to change the printing plates and often referred to as Work & Tumble. The whole job will be printed on one side of the sheet, and then the sheets are flipped over and printed on again

Wove Paper
Wove paper is uncoated and has no apparent texture or pattern. It is often used for business stationery and can be compared to Laid Paper

Could This Be the Year for Your Business to Review its Security Measures?

2018 has been ear marked as the year as having the potential to be worse for cyber-attacks.

This bold statement has been substantiated by a survey commissioned by Acronis (leading experts in data protection and storage), based on evidence in 2017 where ransomware variants have seen an increase of 46% meaning that detection is now more challenging.

It is now apparent that high quality, secure backup solutions are necessary for businesses to protect against ransomware to ensure the risk to losing data is minimal and devices are secure.

If, as a business, your understanding of ransomware is limited, it is essential you educate yourselves now, as the cost to your business will only increase. Criminals in this field have fine tuned their skills and continue to take advantage of flaws in security where they are able to by-pass anti-virus software, meaning attack is almost undetectable. Also, if you are sophisticated in this area, the ransomware criminals are now developing new sways of targeting back up files and software. Most people in business are still unaware that ransomware can encrypt files and backups!

The most recent attacks are testament that many businesses are underestimating the capabilities of these criminals.

So, what can you do?

  1. Back up your important data: Store your data locally and in the cloud
  2. Keep everything up to date: This includes software as well as operating systems. It stops criminals entering your systems through any security holes!
  3. Ensure Anti-virus is updated regularly: Ensure that all updates are enabled
  4. Be suspicious: if an email doesn’t look right with dubious links or attachments, then don’t open it!

Security is key within all your systems and keeping up to date and using IT experts to help with this will ultimately ensure cyber criminals are kept at bay!

Is Your Business Secure from Attack?


Cyber attack reports have been such hot topics lately with some high-profile cases being reported. Most recently in the light of the new GDPR law and the ever-increasing sophistication of hackers, it is even more important that your systems are secure. However, this comes and a cost and more often, SME’s are over looking this essential part of security due to cost.

These are Mode’s tips:

Not all data is equal: Your business will hold employee data, client data, product, services data. All needs to be treated differently and held securely.

Data Back up: this needs to be done on regular basis. A back up is regular copying, reorganising and storing of all digital information. This can be physically stored or stored in the cloud or on a dedicated server.

Data recovery: This is the process of recovering data that may be no longer accessible or lost due to corrupted or damaged storage. Regular data back-ups relieve this data recovery process, but both are an essential element of protection.

Virus and Spam protection: Virus and malware replicates itself into other programs or files and their intentions are malicious. If undetected, they could easily damage data by corrupting or accessing private information, spread spam and leak confidential information that could harm your business.

Firewall: This is an essential network security system. The Firewall monitors traffic and controls it based on security rules. It’s essentially a barrier between your internal network and any external networks (e.g. Internet). This will restrict access of incoming and outgoing traffic that is suspicious, prevent infections and spreading of malware. Network firewalls run on computer hardware, host-based firewalls are software based and control traffic on the computer its installed on.

Whilst your business may not be able to afford an IT department to important these procedures, it is essential to engage an IT company to ensure that these steps are taken to protect your information, as if not, the cost to your business could be far greater.

The Benefits of Secure Follow Me Printing

With increasing concerns surrounding the security of our personal data, it is no surprise that organisations are beginning to evaluate all of their office and IT security, with one area of interest being secure printing.

So what exactly is secure follow me printing…?

Secure follow me printing allows the user to send a print job to a printer, but requires authentication from the user at the point of collection.

There are many benefits to installing a secure follow me printing solution. Read on below to find out more…


  • Improved security

Whether you have a legal department in house, or work for a private company where you would like to ensure that your company accounts are kept confidential, secure printing is an essential way to maintain data security. Many offices need secure printing, even if they don’t work in an industry that has confidentiality requirements.

  • Reduce printing costs

Follow me printing can help to reduce printing costs, because employees are required to release their print jobs at the printer, ensuring there is no wasted or accidental print outs.

  • Happier helpdesk

With follow me printing, system administrators are no longer required to manage print queues, giving them more time to focus on other important tasks.

  • Environmentally friendly

Follow me printing can help to promote environmentally friendly printing behaviour. For example, you can set up individual print profiles, which allow you to select double sided or black and white printing.

Mode’s 10 Green Printing Tips

If your business is looking for ways to reduce the impact it has on the environment, a great place to start is by looking at your office printers and your printing methods.
By evaluating your energy consumption, toner and paper waste you could help reduce your costs and improve your impact on the environment.

By adopting some of our tips below and making changes to how you and your office print documents, you’ll soon be able to go green as a team!

  1. Print double sided – to reduce the amount of unnecessary paper used.
  2. Print a draft copy – running a draft copy before printing a large job prevents mistakes and saves paper.
  3. Print preview – use this function to check that your formatting is correct before printing.
  4. Energy efficiency – ensure that your machines are switched to ‘stand-by mode’ when not in use. You can also set large print jobs to run at night, benefitting from cheaper electricity.
  5. Recycled paper – you may be able to use recycled paper with your current printer. However, not all printers are compatible. Please get in touch with us for advice.
  6. Save electricity – by sharing printers, scanners and other IT equipment across departments.
  7. Follow me printing – will release your print job through a secure access code to any machine in your organisation, reducing waste from abandoned prints.
  8. Custom printing profiles – reduces your toner consumption by defaulting to black and white and saves paper with double sided printing.
  9. Recycling schemes – encourage recycling in your workplace and see what recycling options you have available in your area for printer ink cartridges, paper and more.
  10. Eco-friendly printers – are a great choice if you’re serious about ‘going green’. Designed to use less energy than other printers on the market, eco-friendly printers will not compromise on performance. If you want to know more, please get in touch with a member of our team who will be happy to give you advice.
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