Meet Mode at the PA Show – Olympia London

Mode Print Solutions, a leading supplier of digital print solutions in London and Hertfordshire, are excited to announce that they will be exhibiting at The PA Show at Olympia London on 26th and 27th February 2019.

The PA Show is the UK’s largest event dedicated to the development and progression of PAs, EAs, VAs and Office Managers. The exhibits and keynotes will include event management, corporate hospitality, travel and transport, teambuilding and motivation, training and development, corporate gifts, stationery, office supplies and much more.

We caught up with Anwen Haynes – Marketing Manager at Mode, to find out more about the event and why we should pay their stand a visit…

So Anwen let’s start with where your stand will be located at the event?

We are really happy to have secured our stand number: E220, right by the ‘Networking area’. This location is right in the heart of all the action, where we are looking forward to meeting lots of new people and networking with lots of new contacts.

And what will Mode be exhibiting at the show?

Our main theme is ‘How to create an office utopia’ and we will be showcasing how Mode can help you do this by using our unique ‘SIMPLE’ product. We like to keep things as simple as possible and we do this by providing all the equipment and services your office needs, as well as providing direct finance. We want to show that Mode doesn’t just supply you with a photocopier; by getting to know your business and understanding your workflows, we can help you to manage your business as a whole.

Why should attendees visit your stand?

We are really excited to have a brilliant Ricky Gervais (David Brent) lookalike joining us on our stand on Tuesday the 26th and a truly unforgettable magician called Lee Smith on Wednesday the 27th, so please come over and say hello, take a selfie and have some fun with us. Also, look out for a possible competition!

Who are you looking forward to seeing at the event?

I noticed that Ryman are the headline sponsor, so I do hope to spot Theo Paphitis there!
I am also looking forward to the talk by Catherine Arden (Theatre Director and Trainer), as we are always interested in how to best train our team here at Mode and we always like to embrace new ideas around training and recruitment.

What are you hoping to take away from the event?

This will be my first exhibition within this industry, so I am really looking forward to learning more from the keynotes and hopefully taking away lots of useful tips to help our business, as well as my own personal development skills.

I love meeting and talking to new people and think it will be a great opportunity to listen to what business need help with and what issues can arise from other services.

We hope to successfully share our message of Mode at this event and improve our brand awareness and I hope to come away feeling inspired and taking lots of new contacts with me.

Why Your Business Should Use a Multifunction Printer

multifunction printer

Multifunction printers (MFPs) combine a printer, copier and scanner into one convenient machine. This makes them an essential piece of office equipment. In this blog, we’ve summed up the top three advantages of a multifunction printer and why your business should be using one.

MFPs are Convenient

One of the biggest advantages of a multifunction printer is that it is so convenient to use.  Documents can be printed, copied and scanned in one place, without having to use several machines. An MFP is also space saving as you do not have to find space for multiple devices in the office.

MFPs are Cost efficient

As well as not having to purchase separate devices for each task, MFPs are cost efficient in the long run, because you only have the running and maintenance costs of a single machine. In addition, most MFPs have a very low cost per page rate for both colour and mono printing and offer accounting features that let you restrict printer use or allow default settings such as double-sided printing to reduce your costs.

MFPs are Smart

Most modern MFPs allow you to connect your printer with either your smartphone or tablet for wireless and cloud printing. This means you can print important documents, even when you are out of the office. In addition, every document that you copy, scan or fax using your MFP can be directly sent to your smartphone, tablet or laptop. Some models also allow users to check and send emails directly from the machine.

It’s easy to see why a multifunction printer would be beneficial for your business. To learn more about how we can help make your print processes simpler and more efficient with bespoke print solutions, please get in touch.

Mode Print Solutions celebrates another successful year at the 2019 annual Sales Awards and donates once more to their chosen charities.

donation

The Hertfordshire based firm celebrated another successful year at their annual Sales Awards hosted at Tewin Bury Fam, Hertfordshire.  Employees of the Company all joined together to acknowledge the success of Mode’s Sales team in the past year, as well as presenting long service awards for several employees.

Whilst acknowledging the success of the Sales Team was the focus of the night, it was also an opportunity to celebrate the success of the Service Team. Last year they responded to calls from our clients on average within 77 minutes which is an incredible industry leading response time!

The awards included Mode Academy Graduate 2018, awarded to two of our amazing graduates, Sales Manager of the Year, Top New Business Sales Executive, Manager of the year and Sales Executive of the year, along with the long service awards.

Robert Clarke CEO commented “This is a celebration for all of Mode. From the incredible Sales team whose industry leading expertise drives our business success, along with our Service Team whom in 2018 exceeded expectations in providing our high level of service and ensured we always delivered on our promises to our clients. Our focus on delivering industry leading service is paramount to our success and our investment in our people means we continue to strengthen our business and ensures longevity in our client base.”

 

Stuart Ogilvie Sales Director continued “The Mode Academy has proven to be the foundation of a successful Sales Team and our drive to continually train our employees means that we have established a fantastic process that allows our team to thrive and develop in their careers. Because of this, our employees stay with us as they know, our training allows them to succeed. Its all about investment in our people to achieve our business goals.”

As part of the Awards evening, Mode also donated £25, 000 to their chosen charities of Marie Curie, Together for Short Lives and Blue Cross

Robert Clarke concluded, “The success of Mode is underpinned by our investment in our incredible employees. Nurturing our talent and developing our team and celebrating their successes means we continue to deliver on our commitment to our clients. This is the key to Mode’s success.”

8 Steps to Ensure Your Business is Printing Securely

In any business, the need to protect your assets and information is increasingly crucial as criminal hackers become more sophisticated in their approach to either illegally gain information or disrupt your business.

You will need to ensure you print securely if:

  1. You print sensitive documents
  2. There is a need to comply with industry standards
  3. You must/want to protect your IT network from outside threats

Why are printers even considered a threat?

  • MFD’s/Desktop printers all contain hard drives that are necessary in order to queue print jobs-these can be hacked if they are not secure.
  • Printers that are not configured properly can provide access for a hacker
  • Sensitive documents are recoverable from photocopiers

Minimise the security risk

  1. Ensure you have a printer that is right for your business with the necessary security. Home printers have minimal security whereas MFP’s (Multifunctional Printers) have more sophisticated features.
  2. Perform regular software updates. Hackers are becoming increasingly smarter and evolve the way they can access your sensitive information. Hardware manufacturers regularly release security patches to counter these threats, so ensure these are done.
  3. Implement passwords and an Admin account. All employees should have passwords on their IT equipment and there should be an admin account where one person within the business is able to access the server. This way there is traceability of who is accessing the server.
  4. Review the security settings on your printers. All MFP’s should have the capacity to only release print jobs once the author is at the device, and this is only accessed by a code only known to them, or through a personalised ID card.
  5. What is the location of your machine? Ensure that it is situated in a visible position in your office so that it is less easy for people to tamper with the device.
  6. Device encryption. This needs to be implemented on the device. Hard drives store printed documents and this is often forgotten on machines, but a strong encryption will protect your data.
  7. Network encryption. This is totally necessary to protect data as it moves from the computer to the server to the printer. This is particularly important should any of your employees work remotely or print wirelessly. Devices outside your office could connect to your network and read the data you transmit to your printer.
  8. Education in your office. Talk to your employees and ensure that every action they perform is ensuring that they are all printing securely.

For more information on printing securely visit https://www.modeprintsolutions.co.uk/secure-printing/ or call us to speak to one of the team on 0345 223 2203

Are Businesses Beginning to Reignite their Love of Traditional Print?

printing at work

Digital marketing and advertising were hailed as the answer to printed marketing and predictions were rife that this would end our love affair with printed documents. However, click through rates are in decline and a surge has begun toward direct mail marketing again.

What appears to be the trend now Is that marketeers are using a combination of both to try and attract new customers and many businesses are using print to send vouchers or discounts to entice new customers, or as in some food retailers’ cases, printed food brochures with a certain amount off should you shop with them. Certainly, retailers appear to be engaging with potential customers if they have placed something in their baskets and forgotten about it, personalised printed vouchers may encourage them to remember the items in their basket and entice them to buy.

Whilst GDPR has made businesses reconsider how they contact customers, often the methods now used by direct mail marketeers are via a postcode drop and not based on a database of names and addresses. However, people still like the personalised touch and if you can identify those that have visited your website, then it is of benefit for you to send a personalised direct mail. Be careful with personalisation though as it must be relevant to that person and not just a mail merge. Also, compliance with GDPR law should be adhered should the person insist that their data is removed from your database.

However, marketeers are beginning to realise the value of print and how good quality print is attractive to customers. People are becoming bored with junk in their inboxes and immediately hitting the delete button. Whereas dwell time on printed products has increased and there is value in producing a beautiful brochure/pamphlet to entice people if your offer is right for them.

Recently Print Brain conducted research about the effectiveness of Direct Mail versus Digital marketing and the results were exceedingly interesting! They conducted a cold acquisition campaign split between direct mail and email contacting over 900, 000 cold customers. 1 third received email only and 2 thirds a piece of direct mail.

The result?

  • The email campaign resulted in just 0.02% of email recipients enquiring with a conversion rate of 42%.
  • The DM campaign resulted in almost 1% of recipients making enquiries of which over half resulted in a sale.
  • And when the calculations were made, the cost per sale for the printed direct mail campaign was 57% lower than for the email campaign!

So, whilst these results show the love affair with print reigniting, a cohesive combination of printed direct mail and email may be a winning combination in acquiring new business.

Tips to Manage a ‘Bring Your Own Device’ Workplace

A ‘Bring Your Own Device (BYOD)’ workplace is, as the name suggests, the growing popularity of employee owned devices within a company. One example of this is smartphones, but it could also include tablets, laptops and USB drives.  As with anything, there are both benefits and drawbacks to having a BYOD workplace. It saves money for the company, because devices won’t have to be provided to each employee. It can also improve employee satisfaction and general morale, thus boosting productivity.

Unfortunately, there are also risks. Malware, viruses, unsecured devices and other issues can jeopardise corporate data, including sensitive client information and intellectual property. Fortunately, there are ways this risk can be significantly reduced, through the creation and management of BYOD policy guidelines.

Users must enrol in ‘Find My Device’ so that they have a better chance of finding their gadget if it is misplaced. Remote wipe services are also great, because they will allow the user to erase the data from their device if it goes missing, so that it can’t fall into the wrong hands. Frequent backups will prevent any significant loss if a device does have to be wiped. Regardless, corporate data should be encrypted anyway, so that compromised devices are still secure. Of course, another vital security measure is strong passwords across all smart devices.

It is also possible to prevent access to sensitive documents or applications when the user is offline. In other words, the user won’t be able to download or cache data on the device when they’re not connected to the corporate network.

So, with productivity in mind, BYOD policies have become widespread and with adequate management, it is possible for it to work successfully and safely.

Tips for Flexible and Remote Workers

Today more and more businesses are seeing the benefits of offering their employees flexible working opportunities. With improved staff productivity, extended availability and reduced business downtime, flexible working can offer a number of advantages for both your staff and your business.

 

To help you get started we’ve put together our top tips to enable your workforce to stay connected and productive, at home or on the go….

 

  1. Communication

Agree with your employees how you are going to communicate and when they will be available. Set expectations around reply times to messages and working hours.

 

  1. Meetings

Keep up regular web-video meetings with your remote workers. These meetings are key to a connected and productive team.

 

  1. Pick up the phone

Even if you have a detailed email, it is still easy to misunderstand written messages. Don’t forget to pick up the phone regularly to ensure all messages between your staff are clear and understood.

 

  1. Mobile printing

It is essential to set up mobile printing options for your remote workers. Mobile printing will allow your employees to connect and use various printing services using their own devices.

Mobile printing can  be more cost effective  for your business, improve your print queues and it can still be as secure as printing from within the office.

 

  1. Keep a schedule

Have a way of communicating what all of your team are working on, this way you can all help each other to meet deadlines and learn from each others work

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