January 22, 2021 9:23 am
Business transformation projections are often years in the making. From ascertaining the “Pain-points”, designing what your business functions needs to implementation. The many micro-actions can bring the project to a near halt, even though the business may want and desire these changes.
However, the pandemic changed this. Businesses realised that they could be agile in their approach when whole teams were sent to work from home, and they realised that in order to be relevant and continue to thrive, innovation could occur at speed in order to implement the changes needed.
Its given businesses the opportunity to be bold and make changes where fear of failure was holding them back. We have had to learn to be agile, fast and precise in our actions.
So how to businesses plan for the new normal and beyond?
How is the nature of work going to be in the future?
Businesses had to be less risk-adverse to survive throughout the pandemic and the digital transformation and the use of automated tools were often projects that took years to implement.
Customers are now more digitally savvy, and they want fast, efficient service from the businesses they work with. SO, companies may now automate many functions within their operations to make them faster for their customers so that their teams can focus on building customer relationships and for their services to have the ability to scale-up and be flexible.
Supporting the workplace of the future and how technology will support this.
Virtual/remote working is feeling rather less novel now, so businesses will start to look at the technology that will support their teams in being connected and working productively.
The last year has made many businesses realise that it is not about who sits at their desks the longest, it’s about who is output has the best quality and how that has impacted positively on the business goals most affectively.
How will the office look in the future?
Whilst we have all adapted to working from home, the reality is, is that most people do not have an “office space” in their homes to dedicate to their work. People are working off kitchen tables moving work so that the family can eat, and it is not entirely ideal. Businesses will look at many solutions when things return to “normal”, including hybrid solutions where people will have the flexibility to work in the office and at home, as well as finding office spaces for team to meet and work collaboratively together. However, the technology will need to be in place to support this new agile workplace.
How to maintain the digital workplace of the future
Lockdown removed the cultural aspect of a business that is so important. As humans we need human contact and often meeting people in the breakout areas of an office or in the drinks area, can develop the team culture.
On the other side of that, team members often felt that they were disconnected from the senior team and with businesses now united through video conferencing or Microsoft teams’ meetings, it has lessoned the divide between the business. Technology has been playing a major part in eliminating divides in business.
The future of business and the office environment will continue to focus on technology built on being agile and resilient.
Whilst a normal may return, technology will continue to play a major role in assisting businesses to be flexible and scalable.
This post was written by Innermedia Ltd