March 18, 2021 4:37 pm
I wonder if you ever knew that your managed print solution, printers, and copiers can support your digital transformation. However, you need to know how to gather the right insights from your devices.
Most of us never really have any consideration for our printing environment. Scanners, printers, they are just there, like furniture, so why would we even think about it and how it can support our digital transformation?!
However, you really should not underestimate your printers when you are considering how you digitally transform your business as these devices over the last few years have developed to such an extent that they can support your business in so many ways:
- Customer Experience
- Digital Workplace
So how do you ensure that that your print solutions support your digital transformation?
Well, it is easier than you think. By gathering the data from them and understanding how they are used in your business and using that data to be valuable insights for you will support your strategy of improving productivity, reducing costs, and operating a sustainable business.
Look at our 5 tips to get the right insights from your printers to support your digital transformation:
- Review how you use your devices.
Transformation begins with understanding what is happening right now in your business. Analyse your printing environment. No of print outs, scans. Understanding all of this ensures that you will start to implement cost Saving policies to make your users lives easier.
- Data into insights can be transformed with visualisation tools and dashboards.
Data from your print devices is utterly useless unless you can organise that information for a useful purpose. However manually this is difficult, but visual tools allow you to absorb the information quicker and you will become more agile. Knowing that you have an old printer in the corner of your office which is slowing people down is great, however, you do not want to be spending a week reviewing the data to find that out!
- Keep focused on what matters.
Every printer connected has a story to tell you. But is the data what you need to know.
Your printing environment can reveal so much about how you are handling documents in your business. However, focusing on where you need to focus so that you can have the biggest impact. Does every device need to print colour? Does every document need to be printed? Or are there better alternatives to sharing and storing documents through a document management system?
Focus on your business needs and measure the improvements that can be made and start with those.
- Guide constant incremental improvements by using data.
Analysing your print environment is not an on-off exercise to make one-off transformational improvements. It is ongoing and can provide the insight you need into your document work flows, your user behaviour and information risk across your business. Only using tiny pieces of insight can create a “Stop” of continuous improvement. As time goes on, you will maintain a leaner and more cost value approach to your document environment that will support your digital transformation ongoing.
- Work with a managed print provider you can trust.
In terms of managing the data from your connected devices, it is imperative you work with a managed print provider you can trust and can alleviate the burden of your digital transformation. They will ensure that the right data is captured, measured, reported, and monitored. Information about users, documents, security, and efficiency are all the areas that the right print provider can support you with. So instead of looking to make great internal changes in your business to achieve the digital transformation you require, it will be far more efficient to work with a partner that can achieve the results in a far more cost-efficient way.
Need more data on data? Speak to Mode today.
Categorised in: Print Management Trends
This post was written by Anwen Haynes1