Why Choose Mode Print Solutions?
Mode promises to deliver Simplicity, Peace of Mind, Choice and Control.
Our unique SIMPLE product enables you to get the solution you need without the involvement of banks, leasing companies or hefty up-front commitments. All equipment and services are provided directly by Mode: one payment, no third parties.
At Mode we have developed a unique product we call SIMPLE for delivering print solutions to our clients. SIMPLE means that you only sign an agreement with Mode We do not involve any third parties, banks or finance companies, so you have a single agreement and a single point of contact. We provide all of the hardware, software, and services to reduce your administrative time and cost. Our unique product means you will get the solution you need. It’s that SIMPLE.
SIMPLE also provides maximum flexibility should you need to change anything. Our SIMPLE variation document enables us to review your requirements should you need to upgrade your hardware or software.
We are committed to providing your perfect solution and maintaining excellent service levels, so that print is just one less thing for you to worry about.
Peace of Mind
When something works, you don’t notice it. Our preventative maintenance provides absolute peace of mind and lets you get on with running your business. We offer personalised, attentive service from local engineers so that your issues are resolved quickly and easily.
Our managed print solutions give you the option to allow us to monitor your device remotely from our support centre, enabling us to offer a proactive service. This approach leaves you free to carry on with your day-to-day activities without the disruption of placing toner orders and service calls.
Our commitment to high levels of service from our Client Support Team has achieved an average on site time of under 2 hours and a first-time fix rate of 96%. Mode’s IT telephone support desk is also on hand to provide to provide rapid remote assistance where required.
Mode’s independent status means that we are not tied to any one manufacturer and can recommend the ideal combination of hardware and software to meet all your requirements.
We offer the latest technology from the world’s leading manufacturers, including Xerox, Ricoh, Toshiba, Lexmark, PaperCut, and DocuWare. With such a wide range of products, we are able to base our recommendations on what is best for you and not be constrained by what any single manufacturer has to offer.
Over 20 years of industry experience has seen us build strong relationships with all our partners.
We provide print management solutions designed to improve efficiency and increase security.
All of our products and services are secure and accountable, meaning that you can manage your print activities, should you choose to. Our print solutions are designed to give control, improve efficiency and provide security.
If you choose, we can track your usage and provide the ‘who, what, when and where’ of your printing environment. Together we can use this information to help you create accountability, reduce costs, provide greater flexibility and introduce rules-based printing, or simply help you to better understand your print environment.
SIMPLE: The Third Way
Leasing through a bank or owning your machines outright are not the only options any more – Mode’s Third Way offers you an end-to-end service where you only deal with us. There are no third parties, no banks, no finance companies, only Mode. That’s why we call it The Third Way.