Cycle to Work Day is the UK’s biggest one-day celebration of cycling to work. This year the event was celebrated on August 15th.
When we celebrate success at Mode, we always like to do it a little bit differently!
Whether that is clay pigeon shooting, off road driving, or treasure hunting, we always like to celebrate in style!
So, when our Sales team once again, achieved outstanding performance, we didn’t want to just celebrate with a few drinks, no we wanted to make sure we really appreciated their hard work by sending them off to London, to learn how to make curry!
Mode, realises that to get an outstanding team, we must challenge their boundaries and push their expertise! I think this was certainly done when the team had to learn how to make curry with a top London Chef.
Let’s just say, the Service & operations team may not be too quick to try the curry! However, well done to the team on yet another fantastic quarter! Hope you enjoyed the curry!
Mode Print Solutions hosted another celebration of its Sales Team on 12th January 2018.
The London and Hertfordshire based firm, now in its 23rd year of success hosted the event at Tewinbury Farm, Hertfordshire, with all employees. The theme of the company’s prestigious event was fancy dress in either movies or 80’s and they were joined by a “Dame Edna Everage” look-a-like who hosted and presented the awards, along with entertainment from a live band and show girls.
Established in 1995, the Print solutions company that employs over 50 people in Hertfordshire and London has always focused on building a people-centric business that trains and develops their employees through their Mode Academy. Rob Clarke, Mode’s Chief Executive has always recognised that this is the key to ensuring a thriving sales team and creating longevity in their client base. Mr Clarke commented “ Mode has continued to grow and thrive based on the vision of nurturing talent, being different from the rest, and ensuring that we always offer the best to all our clients. The right team is key in delivering this vision.”
Among the accolades on the evening, was Mode Top Sales Executive and Top New Business Sales Executive. Mr Clarke continues: “The awards dinner has now become integral in celebrating Mode’s continuing success. We want to celebrate our Sales teams achievements for the previous year and empower our team to continue to go from strength to strength. Our fine-tuned sales process through the Mode Academy, allows our team as individuals to develop their careers to their full potential. The awards evening supports and applauds our ethos as a business.”
“We like to celebrate not only our sales team, but also applaud our continuing drive to ensure that our business is client focused. That includes praising our Client support team and Service Engineers that enable us to deliver that high level of expertise and service that all our clients can expect. Our unrivalled service is evident by our outstanding response times. In 2017 we responded to our clients calls within an average response time of 79 minutes which is truly outstanding compared to the rest of the industry. Mode wants to celebrate all of our success for the previous year and ensure that we are all committed to continuing delivering this high level of expectation.”
Mode is always described as a progressive business by the senior management team but one that nurtures talent and ensuring their staff our content and focused in their roles.
Mr Clarke concludes, “It’s all about people, whether it’s about the welfare of our staff or our commitment to our customers. We ensure our team has the right tools to assist our clients to the highest level, and that continues to be our bedrock of our success.”
It was a blustery winters weekend in November, where Mode’s operations team descended on the North Norfolk coast for their annual team gathering.
As a people centric business, the focus of these events is always to enjoy each other’s company away from the day-to day running on the business, and to push our boundaries in the chosen activity.
It’s an opportunity for us to be with our excellent service team who are always permanently based in London and for us all to spend time with other members of the team that we don’t necessarily work with every day.
Our destination this year was the fabulous north Norfolk coast, where on the first evening we were treated to an amazing meal and fabulous musical entertainment from a string sextet! The following day, having been exhausted by the previous nights’ dancing, we all travelled to Holkham Hall where we were partnered up and asked to complete what must be one of the most complicated treasure hunts ever seen! (thanks to our MD for that!) The treasure hunt had us all walking several miles in a bid to find obscure items following on from obscure clues. However, what was noted was the high level of competitiveness within the team!
After some very strict scrutiny of the possessions we had gathered, by Rob, the winners were declared and thankfully we were treated to Tea and cake at Holkham Hall.
Another highly successful team event which was thoroughly enjoyed by all with lots of fun and laughter. We all look forward to the next one!
A leading GCSE resources company, Murphy Resources, recently got in touch with Mode. They had identified us as an ideal business model for test questions on operations and management.
As Mode discusses a broad range of topics on our website including the environment, efficiency in Print Management and politics, to name but a few, Murphy Resources decided that we were an excellent example to shape economic questions around.
One of the papers challenges the student to consider the cost of raw materials after Brexit within the print industry and the impact on clients. The other paper defines our business model and asks students to answer questions on the challenges of managing a business through economic changes and the strategy that should be adopted.
Mode are delighted to be part of our future generations and shaping potential future business leaders.
Hertfordshire and London – Mode Print Solutions, a leading supplier of digital print solutions, has hosted its prestigious Sales Awards Dinner on 3rd February 2017.
The star-studded event took place at Tewinbury Farm, Hertfordshire and brought together longstanding staff members, suppliers and key industry figures for a celebration and ceremony recognising employee talent.
Dinner was served to guests by a David Brent lookalike, whilst after-dinner entertainment came from a Marilyn Monroe lookalike and Latino dancers who taught attendees smooth moves on the dancefloor.
Among the array of awards up for grabs were Manager of the Year, Mode Top Sales Executive, Mode Academy Graduate, along with recognition awards for staff who have worked with the company for 10 and 20 years respectively.
The event was also attended by representatives from Blue Cross, Together for Short Lives and Marie Curie. Mode Print Solutions has a longstanding partnership with these charities and gives its new customers the choice of which organisation to support whenever a new deal is signed. Over £15,000 was donated throughout the night.
Rob Clarke, Chief Executive of Mode Print Solutions comments:
“Once again we’re thrilled to have hosted such a major event in recognition of the hard work, dedication and commitment of our staff. Our company has grown rapidly through harnessing the talents and skills of staff and this awards dinner allowed us to celebrate these achievements.”
“Mode was founded as a people-centric business, designed to offer exciting opportunities to our employees and world class services to our customers. That’s why we’re thrilled to have come together to recognise our people and their contribution to the company as we enter our 21st year.”
It’s not often at Mode that we can say we are shooting moving targets! However, when it was time to discuss what we should do for our team day we knew we wanted to mix in some pure 80’s music and push the boundaries by trying our hand at Clay pigeon shooting!
We all boarded the Mode mini bus recently and headed to Hampshire!
Whilst we enjoyed a delicious team meal together we waited with anticipation for the 80’s band to begin so that we could enjoy dancing and boy did we dance!
As a fast moving business, it’s great to just stop and connect with our engineers and other team members who are always in the field and are not office-based because of the high level of service we offer our customers.
So on Saturday it was a very tired and achy Mode team that after a full English breakfast, headed off to try out Clay Pigeon shooting.
After some instruction, one being to definitely not get the urge to shoot each other, we all headed to the range to try and shoot some moving clays!
What struck us was how excellent we all were-however we must confess, the instructors were brilliant teachers. From our Chief executive right through to our recent new members in Client Support and our new IT Support Engineer, we all proved ourselves to be quite the marks people! Although we do have to add that perhaps one service engineer should stick to the day job, but we’ll keep who that was a secret!
Shooting in teams with people we may not necessarily talk to on a day to day basis or work with directly, meant that we were able to get to know each more, particularly the new team members and relax and have fun!
What is important to us though is spending some time together away from the day job, where our focus is of course our clients. However, spending this time together ultimately makes us a greater team for our clients because of our bond together.
A great night and day for the Mode team and one that will be repeated soon, maybe we should all take up Clay Pigeon shooting and start a Mode competitive team!
So many great things have happened in the past year. As a growing vibrant company we always strive to retain, and develop new talent and continue to develop ways to further excel with our high levels of service for our clients.
We always monitor our Service Engineer’s speed of response in order to assure our clients that we continue to offer the high level of service that Mode has become renowned for. Our preventative maintenance provides absolute peace of mind to our clients and allows them to worry about the running of their business rather than the solutions they need.
Personalised, attentive, preventative service has always been of paramount importance to Mode and as a result our clients tend to never need us. However, our engineers are postcode based to ensure that our response times are the best within the industry! Our client support team are on hand to help our clients with any needs they have and manage our engineers to ensure that we rapidly respond should the need arise.
We are so proud of these service response figures that each quarter we celebrate this on our website to allow our clients to see what they can expect from us compared to others in the industry.
Recently we reviewed our yearly response times for 2016. We are so proud to say that for 2016, our Service Engineers responded on average within 99 minutes!!
Congratulations to our fabulous Service Team, we are proud of you.
Christmas is a special time, particularly for Children. Unfortunately this Christmas, many children will not have the excitement of rushing downstairs to open Christmas presents as they will be in hospital having had an accident or suffering from illness.
Following Mode’s donation last year, and the exceptional success of the Reed Welwyn Garden City branch, where 500 gifts were donated, Mode once again wanted to give something back and try to make this difficult time slightly more enjoyable for a few.
Again this year we wanted to donate gifts such as books, games, DVDs, art & crafts material, selection boxes and similar, to cater for children of all ages. Reed came and collected these from our Client Support team on 2nd December ready to be delivered to Lister Hospital for the children who will be in over Christmas. Merry Christmas to all those children unable to be at home this Christmas and we hope that our donations shed a little happiness at a difficult time of year.
We were extremely pleased to receive a Bronze Award in the Website: Marketing and Creative category at the Hertfordshire Digital Awards in September. The award came via our digital agency, Innermedia.
The Hertfordshire Digital Awards have been running since 2014 to reward innovation and progressive thinking by businesses, individuals, events, charities, and educational establishments. The awards are also supported by the newly formed Department for International Trade, led by The Rt Hon Liam Fox, MP.
As a forward-thinking company, we understand the importance of a strong digital presence and the impact that it can have for both us and our customers. We have worked to make our site more user-friendly, engaging, and easy to find, as well as adding functions such as the average service stats and green printing tips so that both our customers and new visitors can find useful information to make their lives easier and more eco-friendly.
It’s wonderful to be recognised for a new area of our business –Mode has previously reached the finals and won awards held by the Hertfordshire Chamber of Commerce, as well as being recognised for our charitable donations which are a vital part of our Corporate Social Responsibility and giving back to the local and global community.