The commitment to our clients is the exceedingly high levels of service we provide them, and this is the beating heart of Mode’s ethos. Our high levels of service is responsible for the incredible Service response time of 77 minutes in 2018 and an up-time of 99%.
This is because of our dedicated Client support and Service team, whom are highly skilled, with a wealth of knowledge and are committed to delivering the best possible service. Our people are passionate about our goals and ensure that our clients are always happy with the service they receive. This is recognised by the accreditation’s we receive from our partners.